Securely Share Electronic PHI Without an EMR

PHI

Electronic Protected Health Information (ePHI) refers to any Protected Health Information (PHI) that is covered under Health Insurance Portability and Accountability Act of 1996 (HIPAA) security regulations. ePHI is simply PHI which is produced, saved, transferred or received in an electronic form.

Sharing PHI Outside of an EMR

Despite rising use of Electronic Medical Records (EMR) technology within many medical practices, medical providers nonetheless have the need to be able to securely share documents that contain Protected Health Information with recipients that are outside their EMR.

A doctor or other medical professional might need to include PHI in a document sent for purposes of a referral. A doctor might be providing a second opinion, or sending the results of a specialist’s exam.

Some providers also routinely communicate with insurance companies or lawyers as part of accident or workers compensation cases.

PHI Recipients Hard to Predict in Advance

It’s hard to predict in advance who you will need to share PHI-containing documents with. Such sharing of PHI with a recipient might happen infrequently. You might only need to share documents with a particular recipient (more…)

Crunching the Numbers on the Enhanced Share Feature

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We released our New & Improved Share feature six weeks ago, and here are some interesting statistics:

  • 50% of Shares used the option to generate a link the user sends directly to recipients
  • 50% of Shares used My Docs Online to deliver the link via email
  • 10% of Shares used a “Smart Label” (introduced with the release for the Web Client, but not yet available in the Desktop App)
  • 8% of Shares used the Password option
  • 99% of all Shares included 30 or fewer files
  • 59% of all Shares were for a single file, while about a third were for between 2 and 10 files
  • Among accounts using the Share feature, the top 20% averaged 53 Shares each, while the bottom 20% have done a single Share

There is the expected “long tail” when you look at the number of files in a particular Share, with a few Shares including hundreds of files. (more…)

We’re Now Pre-Zipping Shared Files for Quicker, Easier Delivery

We’ve improved our zip processing for files you deliver via “Share” using the Desktop App or the web interface (the new web client, not the “classic” version).

Now we start the zip processing for all the files you Share right after you do the Share, and almost always have it ready on the file delivery page by the time the recipient sees it.

There’s a new link right on the page to immediately download all as a zip:

It’s only for Shares of more than one file, and is limited to a total size of all files under 2 GB (over that and the browser will have trouble anyway).

The zip processing for users logged into an actual account remains unchanged, but those users have the option of downloading via the Desktop App.

Share a QuickBooks file safely, easily with File Locking

The Desktop App supports QuickBooks sharing on PCs and Macs

QuickBooks file sharing is safe and easy with My Docs Online and the Desktop App. Share any QuickBooks file with colleagues, your accountant, or even yourself when you’re on a different computer. Our file locking technology allows you to open and update QuickBooks directly from your My Docs Online account while keeping the file locked so that no one else can make changes while you’re using the file.

What is a file lock and why is it important when updating QuickBooks? In simple terms a file lock is used to prevent two people from opening and updating the same QuickBooks file at the same time. If that were to happen one person’s updates would wipe out the other’s. That’s a bad situation for any file type but especially bad for something as important as QuickBooks.

The Desktop App File Locking feature supports all PC and Mac desktop versions of QuickBooks.

To use the Desktop App for File Locking for QuickBooks sharing follow the following steps:

  • Select the QuickBooks file you have previously uploaded to My Docs Online and click “Lock & Open”
  • The file will be locked on the MDO servers, downloaded to your PC or Mac, and opened for editing in QuickBooks
  • After you complete your editing Save and Close the QuickBooks file (or close QuickBooks)
  • In the Desktop App Click “Save & Unlock” for the file. Your changes will be uploaded to the MDO servers and the file will be unlocked. The date and time for the file will be updated

If you change your mind and need to discard your changes right-click the file and select “Unlock without Saving”.

The Desktop App can handle any type of file

The My Docs Online Desktop App can “Lock & Open” ANY kind of file, including the examples shown in the box on the left. All versions of Windows and Mac OS X are supported, and you use the regular program for that file type on your computer, giving you a familiar, fast and powerful way to edit and update a shared file. When you are done editing the file or document you simply “Save & Unlock” so your colleagues can access it.

What about security?

Access to an account via the Desktop App is secured using a Login ID and password, and SSL encryption is automatic.

How do I get started?

If you don’t have a My Docs Online account, Try it today for FREE and discover why our customers have relied on us since 1999.

Using your existing account or your trial account, get the Desktop App and upload your QuickBooks file.

Start your FREE 15-day trial TODAY.

Learn More about My Docs Online.

Allowing people to upload files into your account – without the need to invite them to become a My Docs user

The following question came in through our online support chat earlier this week:

Question – “I am wondering if your system has the capability to create a general link that can be supplied to any individual so that they are able to upload files to a my account.”

 MDO Support Answer – ” Yes, it’s called customer upload”

Question – “So, I don’t have to invite specific people like the DropBox system?”

MDO Support Answer – No.

The My Docs Online “Customer Upload” link can be posted on your website or emailed directly to your customer allowing them to securely and easily upload files into your account without the need for a login ID or password.  They have no access to your account other than this ability to upload files.

If your business has the need for customers to upload large files directly into  your account and don’t want to provide them with an additional login ID and password check out customer upload.

You can learn more, including where to find your account specific customer upload link, by checking out the video below.

Sharing Really, Really Large Files

Balloons taking off!
Let’s face it – there are lots of places online where you can share files.  But when it comes to sharing large files, really large files, files over 2GB in size the number of places you can go gets much smaller quickly.

File storage companies have different limitations on file sizes, with some capping file sizes at as little as 100 MB.  Some companies offer single file size limits of 1 GB and most of those who go larger stop at 2GB.

At My Docs Online we have no file size limitations.  The only limit is the size of your account, as long as you are using the Desktop App.  Using the desktop app is what allows us to exceed the browser based upload limitations of 2GB in file size.    The My Docs Online desktop app runs on both both Windows and Macs so if you need to transfer really big digital files give us a try.

Now – what are the practical realities of transferring a file of that size?  A pretty good cable modem upload speed is between 2 –  5 Gbps  so uploading a 2 GB file should take between 1 – 2 hours at those speeds.  Download speeds are normally quite a bit faster so downloading the file may only take 25% of the time it takes to upload it.  If you’re curious as to what your internet connection speed is you can test it at http://www.speedtest.net.

Sometimes, you really do need to get the file there today and when that’s the case you need something that will do the job for you.  If you’re in that position I hope you’ll give My Docs Online a try by signing up for a free trial, running the desktop app and uploading your file.

Photo By battlecreekcvb