How to send large files easily

Mason Working on Computer
Image by mcclave via Flickr

You need to send a large file to someone, a really large file.  Something so big it can’t possibly be emailed  and your customer needs it today.   Let’s say you also need confirmation that your customer downloaded the file.   Well if you’ve got a My Docs Online account (if you don’t set up a free trial) sending that file is as easy as following these three simple steps.

  1. Upload the file into your My Docs Online account.  Since we’re talking about a really large file I’d suggest you use our Transporter product to upload the file.  It will compress the file during the upload which speeds the process considerably.
  2. Once the file has been uploaded log into your account at MyDocsOnline.com, click the checkbox next to the file name and click the green “Give” button.  From the next screen just enter the email address of the person you want to receive the file and click Done.  An email will be sent out with a link that they can download the file from.
  3. You wanted to know whether or not the person has downloaded the file, right?  To find that out just log back into your account, click the checkbox next to the file you sent and then click the details button.  You’ll see something that looks like this showing the date and time of the file that’s been downloaded.

File Was “Given” To 1 Users

 

  • mdogivetest@gmail.com
    • Comment you provided when you gave the document to this user No comment was provided with this file
    • Given to this user Aug 19, 2009 09:31ET
    • First download Aug 19, 2009 09:34ET
    • Re-send file link using your email client (Use this link to send to the original recipient only)
    • Cancel file delivery for this user and this file

You see here that the file was sent on August 19th at 9:31 AM EST.  It was downloaded by the recepient at 9:34 EST. So that’s it – a simple 3 step process for securely delivering really large files.  If you have any questions please contact us and we’ll be happy to walk you through the process.

New Features added to “Give” Processing

The My Docs Online “Give File” processing has been enhanced to include additional information about the files you share. For all files “given” after June 5th, 2008 you can review the exact date and time that the file you shared was first downloaded as well as the date and time of the last download.  This information is a valuable confirmation that the file you’ve given has been accessed by your recipient.

In the example listed below a single file was given to two different email addresses. In the second example the “given” file was cancelled so that it was no longer available to the recipient.

File Was “Given” To 2 Users

richardviets@gmail.com

Comment you provided when you gave the document to this user

No comment was provided with this file

Given to this user

Jun 03, 2008 12:46ET

First download

Jun 03, 2008 12:47ET

Last download

Jun 03, 2008 12:47ET

Cancel file delivery for this user and this file

srcnaples@gmail.com

Comment you provided when you gave the document to this user

No comment was provided with this file

Given to this user

Jun 03, 2008 12:44ET

First download

Jun 03, 2008 12:44ET

Last download

Jun 03, 2008 12:45ET

Give for this file was canceled

We hope you find this enhancement useful and thanks to those users who suggested these changes!