Privacy Policy

For details on our compliance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) See our detailed statement.

The My Docs Online Privacy Policy is designed to assist you in understanding how we collect and use the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services. My Docs Online is a service of My Docs Online, Inc., and references in this document to “us,” “our,” and “we” refer to My Docs Online.

What Information Do We Collect?

When you visit our website you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and website use information collected on an aggregate basis as you and others browse the site.

1. Personal Information You Choose to Provide

Registration Information
You will provide us information about yourself, your firm or company, and your practices when you purchase My Docs Online products and services, register for a trial, register for forum support, or email newsletters and alerts.

My Docs Online service registration forms require users to provide contact information, such as name, email address, billing address and credit card information. By registering, users are able to upload, store, download, and backup files, and share files with others. We use customer email addresses from the registration form to send the user confirmation of original purchase, confirmations of account renewals and upgrades, and to notify users when a file is made available. We also use the email address associated with an account as part of the notification when an account holder makes files available to non-My Docs Online users through file sharing features. Email is also the primary means of providing technical support, including account modifications. To opt-out of receiving emails please see the Choice/Opt-Out section.

Email Information
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses.

2. Website Use Information

Similar to other commercial websites, this site utilizes a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and Web server logs to collect information about how this site is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at this site, and the websites visited just before and just after our site. We, our advertisers and ad serving companies may also use small technology or pieces of code to determine which advertisements and promotions users have seen and how users responded to them.

How Do We Use the Information That You Provide to Us?

Broadly speaking, we use personal information for purposes of administering and expanding our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to this website, new services and special offers we think you will find valuable. To opt-out of receiving emails please see the Choice/Opt-Out section.

What Are Cookies?

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

How Do We Use Information We Collect from Cookies?

As you use this website, the site uses its cookies to differentiate you from other users. Cookies, in conjunction with our web server’s log files, allow us to calculate the aggregate number of people visiting this site and which parts of the site are most popular. This helps us gather feedback in order to constantly improve this site and better serve our customers. Cookies do not allow us to gather any personal information about you and we do not generally store any personal information that you provided to us in your cookies.

Sharing Information with Third Parties

The information we collect is used to improve the content of this site and the quality of our service, and is not shared with or sold to other organizations for commercial purposes. That being said, your information could be shared under the following circumstances:

  • We use third parties to facilitate our business, including, but not limited to, sending email and processing payments. In connection with these offerings and business operations, these third parties may have access to your personal information for use in connection with those business activities.
  • As we develop our business, we may buy or sell assets or business offerings. Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions.
  • We may also transfer such information in the course of corporate divestitures, mergers, or any dissolution.
  • If it becomes necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.

Notice of New Services and Changes

Occasionally, we may also use the information we collect to notify you about important changes to this website, new services, and special offers we think you will find valuable. As our customer, you will be given the opportunity to notify us of your desire not to receive these offers by clicking the unsubscribe link contained in each such email, or by following the instructions in the Choice/Opt-Out section below.

How Do We Secure Information Transmissions?

Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. Some of the information you may enter on this site may be transmitted via secure HTTPS and TLS (Transport Layer Security). Pages utilizing this technology will have URLs that start with HTTPS instead of HTTP.

File Access by My Docs Online Employees

Customer files residing on My Docs Online file servers are “encrypted at rest” which means My Docs Online employees are unable to directly access customer files. Account passwords are “one-way encrypted” and as a result account passwords cannot be determined by My Docs Online employees.

Certain Disclosures

We may disclose your personal information if required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law or comply with legal process served on us or affiliated parties; (b) protect and defend our rights and property, our site, the users of our site, and/or our affiliated parties; (c) act under circumstances to protect the safety of users of our site, us, or third parties.

What About Other Websites Linked to This Site?

We are not responsible for the practices employed by websites linked to or from our site nor the information or content contained therein. Often links to other websites are provided solely as pointers to information on topics that may be useful to the users of our site. Please remember that when you use a link to go from our site to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including sites which have a link on our site, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.

Your Consent

By using this site you consent to our collection and use of your personal information as described in this Privacy Policy. If we change our privacy policies and procedures, we will post those changes on this site to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.

Choice/Opt Out

My Docs Online gives users the following options for removing their information from our database, to not receive future communications, or to cancel service:

  • Send an email to [email protected]
  • Call this US number: (239) 495-1181 Monday – Friday 9am – 5pm ET.

Correct/Update

My Docs Online gives users the following options for changing information previously provided:

  • Send an email to [email protected]
  • Call this US number: (239) 495-1181 Monday – Friday 9am – 5pm ET.